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Case Code: MKTG409
Case Length: 10 Pages 
Period: 2018-2019   
Pub Date: 2020
Teaching Note:Available
Price:Rs.300
Organization : Zomato
Industry :Food delivery platform
Countries : India
Themes: Marketing Management/Managing Platform Businesses/Managing Networked Businesses
Case Studies  
Business Strategy
Marketing
Finance
Human Resource Management
Technology
Operations
Economics
Leadership & Entrepreneurship

Can Zomato Continue its Deep Discounting Strategy?

 
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BACKGROUND NOTE

Zomato was co-founded by two Gurgaon-based employees of Bain & Co. – Deepinder Goyal and Pankaj Chaddah (Chaddah) – in 2008, under the name Foodiebay.com. The sight of their colleagues queuing up at the office cafeteria every day to go through a file of restaurant menu cards to order food, resulted in Goyal coming up with the idea of an online restaurant information service. He scanned the menu cards and listed them on an intranet website. Many employees soon started using the service. Seeing the huge traffic to the site, Goyal and Chaddah launched their site publicly in 2008. The website foodiebay.com listed restaurants in Delhi NCR and by the end of 2008 it had become the biggest restaurant directory in the region. In 2010, Foodiebay was renamed Zomato...

 
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